Frequently Asked Questions
Everything you need to know about your next order
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return authorization.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products covered by a warranty?
Yes, all our products come with a one-year limited warranty against manufacturing defects. This does not cover normal wear and tear or accidental damage.
Can I change or cancel my order?
Orders are processed quickly, but we have a 1-hour window after placement where we can attempt to modify or cancel your request. Please contact us immediately.